Merlin Online Reservation System
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Complete Booking Engine
Automate all communication with your clients, be it replying to bookings, or advising your clients of late offers, with next to non human intervention, during 24 hours, all 365 days of every year, improving your Company's productivity.
With the Global Access Software solutions your Company can manage online availability, change prices instantly, offer complementary products, manage special offers, create interesting content for your different Sales Channels, as well as dynamically package the different products you already have available on your site, according to your clients' wishes
All of the modules include the necessary tools so that any memeber of your team, with little computer knowledge, can create as many pages as they wish, offering all sorts of information, relating to products, services you offer, Special Offers, information on local or seasonal events, and any other information that can be of interest to your Website visitors.
The solution allows you to manage all bookings from different Sales Channels, from one single access point, with all booking details saved in your own Data Base, from which you will be able to extract reports and statistics that will help you design further products, price structures and offers, based on real data.
The Booking Engine is multi-channel, which allows you to be able to offer your end consumers, travel agencies or corporate clients negotiated prices, be they discounted, net or commissionable, depending on the business rules you wish to apply to each different client. Each client will be able to see all the bookings that they have made through your system, and any special conditions which might apply to the client, by accessing your Website with a unique Username and Password combination.
Modular Design. The Booking Engine allows your Company to
sell all those products that you might wish to offer your clients,
online and with instant availability, where you are able to choose
those mosules that best suit your requirements.
No computer knowledge is required! Manage all the content
that you wish to display on the various products and services,
dynamically and immediately, only needing limited knowledge on the
use of a Wordprocessor, and without having to depend of the computer
experts.
Don't lose a Sale! Even where there is no availability in
products that you have Contracted directly, a particular booking
might be interesting, so why not offer it On Request, protecting you
from any Overbooking, but making sure you still have the opportunity
to close that sale..
Open 24 hours. Your Company can offer products and services
Worldwide, all 24 Hours in each day, even when your offices are
closed.
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Compete with the Best. Prepare your own Special Offers
easily, and immediately offer them in the Web to all markets.
Automate your communication processes. You will be
able to personally answer every client, using the automatic messages,
which will be used even when your staff are unavailable, or your
offices are closed.
A single point of access. Manage all the bookings
made through the Internet, from one single point of access, with all
the details easily displayed, at any time and from any computer
connected to Internet.
Multi-user and multi-office! Having your project in Internet, means that your offices and your Central Reservations office can be located anywhere in the World. Your offices can continue to opertae independantly, but with uptodate instant information that can be supplied from one single point of entry.
Don't make your client waste time. Use the tools available in the solution to offer dynamically the information in the Language that your user will naturally expect.
Offer your visitors compfort with the automatic conversion of prices into the currency they might prefer.
Attract more clients. Your clients will feel more comfortable using secure, userfriednly tools, where they receive automatic responses to their requests.
Instil confidence in your clients! Payment transactions are all encrypted and certified by well known representatives in the Internet security sector. Your clients will value the professionalism demosntrated by your organisation in the care taken of secure payment systems.
Reduce Costs! The cost of sale is always far less with repeat clients. Keep a fluid relationship with your buyers, communicate with them, advise them of the latest developments taking place in your Web, by taking advantage of the easy to use e-mailing tools included in all our solutions.
Have more Sales Channels. Develop different Websites, aimed at different niche sectors of your market, and manage all the bookings from the different channels through one single intranet, where you can control the different allotments, selling prices and content, displayed on each different channel.
Added value, improved Sales. Once your client has decided to purchase a product on your site, why not offer other complementary services or products, upsell easily, with the easy to use tools avialable.
Different prices for different clients. Third parties, be they Travel Agencies, Corporations or Affiliates, should be able to receive some benefit from buying through your Website, so your Company can design unlimited business rules that can benefit those clients of yours to whom you provide with special access to your site through which they are able to buy your products and services.
Multi-level architecture where different access privileges can be managed via the provision of unique combinations of Usernames and Passwords.
Analyse all the relevant Statistics. Get immediate feedback on Marketing Campaigns that you may wish to arrange in Internet , all in real time. Control your positioning amongst the Search Engines, with a complete suite of Statistics.
Keep uptodate! With the reports that you can extract from your solution you can quickly react to market conditions. Use real time information and take informed decisions on what your buyers and visitors are actually doing on your site when creating your Sales Offers, price structures and marketing strategies.
It's your Decision! We design your Website to your own requirements, avoiding templates and personalising the solution to the look and feel that you wish to impress on your clients, integrating the whole solution so that it maintains the same look and feel throughout the purchasing experience.
Effective and Free publicity. Your visitors can recomend your Website to their friends, where you can benefit from the latest viral publicity tools.
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